Customer Care

Dear customers,

Due to current developments in COVID-19 infection, we can only offer limited telephone support from Monday to Tuesday 10-12h(CET). Please use our contact form instead.
We wish you all the best and thank you for your understanding,

Your customer support team


Open a support ticket


Telephone
(charges may apply)

Austria
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Belgium:
(+49) 89 2170 497 95
Monday - Thursday: 10 to 12 CET

Denmark:
+(45) 73 7093 78
Monday - Thursday: 10 to 12 CET

Germany:
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Finland:
(+45) 73 7093 78
Monday - Thursday: 10 to 12 CET

France:
(+33) 18 28 81 507
Monday - Thursday: 10 to 12 CET

Ireland:
(+44) 20 3936 80 87
Monday - Thursday: 10 to 12 CET

Italy
(+39) 02 94 763 911
Monday - Thursday: 10 to 12 CET

Luxembourg:
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Netherlands:
(+49) 89217049792
Monday - Thursday: 10 to 12 CET

Norway:
(+45) 73709378
Monday - Thursday: 10 to 12 CET

Russian Federation:
(+7) 8002008901; (+7) 4957559292
E-mail: info@pioneer-rus.ru
Mo - Fri: 10 to 13 and 14 to 18; GMT +03:00

Spain:
(+34) 93 22 00 307
Monday - Thursday: 10 to 12 CET

Sweden:
(+45) 73 7093 78
Monday - Thursday: 10 to 12 CET

United Kingdom:
(+44) 20 3936 80 87
Monday - Thursday: 10 to 12 CET