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Customer Care



Dear customers,

Due to current developments in COVID-19 infection, we can only offer limited telephone support from Monday to Thursday 10-12h(CET). Please use our contact form instead.
We wish you all the best and thank you for your understanding,

Your customer support team



Open a support ticket


Telephone
(charges may apply)

Austria
(+49) 89 2170 497 98
Mo - Fri: 10 to 12 and 13 to 17

Belgium:
(+49) 89 2170 497 95
Mo - Fri: 10 to 12 and 13 to 17

Denmark:
+(45) 73 7093 78
Mo - Fri: 10 to 12 and 13 to 17

Germany:
+(49) 89 2170 497 98
Mo - Fri: 10 to 12 and 13 to 17

Finland:

(+45) 73 7093 78
Mo - Fri: 11 to 13 and 14 to 18

France:
(+33) 18 28 81 507
Mo - Fri: 10 to 12 and 13 to 17

Ireland:
(+44) 20 3936 80 87
Mo - Fri: 09 to 11 and 12 to 16

Italy
(+39) 02 94 763 911
Mo - Fri: 09 to 12 and 14 to 17

Luxembourg:
(+49) 89 2170 49 798
Mo - Fri: 10 to 17

Netherlands:
(+49) 89217049792
Mo - Fri: 10 to 12 and 13 to 17

Norway:
(+45) 73709378
Mo - Fri: 10 to 12 and 13 to 17

Russian Federation:
(+7) 8002008901; (+7) 4957559292
E-mail: info@pioneer-rus.ru
Mo - Fri: 10 to 13 and 14 to 18; GMT +03:00

Spain:
(+34) 93 22 00 307
Mo - Fri: 10 to 12 and 13 to 17


Sweden:
(+45) 73 7093 78
Mo - Fri: 10 to 12 and 13 to 17

United Kingdom:
(+44) 20 3936 80 87
Mo – Fri: 09 to 11 and 12 to 16