Customer Care

Dear customers,

Due to current developments in COVID-19 infection, we can only offer limited telephone support from Monday to Tuesday 10-12h(CET). Phone support is currently available in English only. Please use the contact form for support in your language.
We wish you all the best and thank you for your understanding,

Your customer support team


Open a support ticket


Telephone
(charges may apply)

Austria
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Belgium:
(+49) 89 2170 497 95
Monday - Thursday: 10 to 12 CET

Denmark:
+(45) 73 7093 78
Monday - Thursday: 10 to 12 CET

Germany:
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Finland:
(+45) 73 7093 78
Monday - Thursday: 10 to 12 CET

France:
(+33) 18 28 81 507
Monday - Thursday: 10 to 12 CET

Ireland:
(+44) 20 3936 80 87
Monday - Thursday: 10 to 12 CET

Italy
(+39) 02 94 763 911
Monday - Thursday: 10 to 12 CET

Luxembourg:
(+49) 89 2170 497 78
Monday - Thursday: 10 to 12 CET

Netherlands:
(+49) 89217049792
Monday - Thursday: 10 to 12 CET

Norway:
(+45) 73709378
Monday - Thursday: 10 to 12 CET

Russian Federation:
(+7) 8002008901; (+7) 4957559292
E-mail: info@pioneer-rus.ru
Mo - Fri: 10 to 13 and 14 to 18; GMT +03:00

Spain:
(+34) 93 22 00 307
Monday - Thursday: 10 to 12 CET

Sweden:
(+45) 73 7093 78
Monday - Thursday: 10 to 12 CET

United Kingdom:
(+44) 20 3936 80 87
Monday - Thursday: 10 to 12 CET